{"id":65294,"date":"2023-12-08T04:58:24","date_gmt":"2023-12-08T07:58:24","guid":{"rendered":"https:\/\/chalten.tours\/?page_id=65294"},"modified":"2026-09-03T23:37:36","modified_gmt":"2026-09-04T02:37:36","slug":"questions","status":"publish","type":"page","link":"https:\/\/chalten.tours\/en\/preguntas\/","title":{"rendered":"Frequently Asked Questions"},"content":{"rendered":"<h1>Frequently Asked Questions about El Chalt\u00e9n<\/h1>\n<p>Everything you need to know before traveling to the national trekking capital: when to go, how many days to stay, which trails to choose according to your fitness level, and how reservations work.<\/p>\n<h2>Plan the trip<\/h2>\n<h3>What is the best time to travel to El Chalt\u00e9n?<\/h3>\n<p>The excursion season runs from October to mid-April. Between December and February, the days are longer and the weather more stable, but it&#039;s also more crowded and tours fill up faster. October, November, March, and April are less busy and offer better prices, with more variable weather and shorter days. Regardless of the month, you should be prepared to experience all four seasons in a single day.<\/p>\n<h3>How many days is it advisable to stay?<\/h3>\n<p>Three days is the minimum reasonable amount of time. The weather changes quickly, and it&#039;s common to lose a day to wind or rain, so it&#039;s best to have some leeway. With three days, you can combine a challenging trek, a boat trip, and a lighter activity. With two days, choose between hiking or sailing. With just one day, you can do either the trek to Laguna de los Tres or the boat trip to the Viedma Glacier.<\/p>\n<h3>How do you get to El Chalt\u00e9n?<\/h3>\n<p>The usual access is from El Calafate, about three hours away via Route 40 and Route 23, with the classic stop at La Leona. The nearest airport is El Calafate. We offer the <a href=\"\/en\/tours\/transfer-from-el-calafate-to-el-chalten\/\">transfer between both locations<\/a> door-to-door or regular bus service with reception at destination.<\/p>\n<h3>Are there ATMs and cell phone service?<\/h3>\n<p>El Chalt\u00e9n is a small town with limited services. It&#039;s best to arrive with cash and not rely on a single payment method. Cell phone service works in town, but disappears as soon as you venture onto the trails and into several of the refuges and private reserves where some tours operate.<\/p>\n<h2>The trails and the excursions<\/h2>\n<h3>What is the difference between Laguna de los Tres and Laguna Torre?<\/h3>\n<p>They are the two classic trails and they lead to different mountains. <a href=\"\/en\/tours\/trekking-to-laguna-de-los-tres\/\">Laguna de los Tres<\/a> You reach the Fitz Roy viewpoint: about 22 km and nine hours, with a very demanding final ascent that is the biggest challenge of the day. <a href=\"\/en\/tours\/trekking-lagoon-tower\/\">Laguna Torre<\/a> It goes to the lagoon in front of Cerro Torre, with icebergs and the Glaciar Grande: a similar distance but without that ascent, so it is much more accessible.<\/p>\n<h3>Can you hike the trails without a guide?<\/h3>\n<p>Yes. The main trails in Los Glaciares National Park start from the town and are free to access. Hiring a guide adds safety, environmental interpretation, and emergency communication equipment. In the case of Laguna de los Tres, a guide allows you to complete the entire circuit from the R\u00edo El\u00e9ctrico Bridge without repeating any trails, making for a more varied trek. Reservations are required for boat trips, ice trekking, rafting, and other activities at the park.<\/p>\n<h3>Are there excursions for those who are not in good physical condition?<\/h3>\n<p>Yes, several. The <a href=\"\/en\/tours\/viedma-glacier-navigation\/\">navigation to the Viedma Glacier<\/a> It can be enjoyed from the boat and has an optional short trek. <a href=\"\/en\/tours\/vespignani-glacial-desert-lake\/\">Desert Lake with the Vespignani Glacier<\/a> It allows you to choose between three trails, including one that is 800 meters long with no elevation gain. <a href=\"\/en\/tours\/horseback-riding-at-estancia-bonanza\/\">Horseback riding at Estancia Bonanza<\/a> They do not require prior experience. And the <a href=\"\/en\/tours\/trekking-lagoon-capri\/\">trekking to Laguna Capri<\/a> It is a half-day trip with low to medium difficulty.<\/p>\n<h3>Is it possible to travel with children?<\/h3>\n<p>It depends on the activity. The boat trip to Viedma Glacier is open to all ages, and children under three are free. Horseback riding is available for children under eight when accompanied by an adult. Guided treks, however, have a minimum age of 12, and adventure activities like via ferrata or ice trekking require a higher age. Each activity description specifies the minimum age.<\/p>\n<h3>What is Ice Trek on the Cagliero Glacier?<\/h3>\n<p>It is the <a href=\"\/en\/tours\/ice-trek-cagliero-glacier\/\">El Chalt\u00e9n&#039;s only ice trekking<\/a>. It takes place in the Los Huemules Reserve, a private reserve far from the main tourist routes, and combines a hike through a lenga forest, a section of via ferrata, and up to an hour and a half with crampons on the glacier. It&#039;s a full-day trek of medium to high difficulty.<\/p>\n<h2>Reservations, payments and weather<\/h2>\n<h3>Do I need to book in advance?<\/h3>\n<p>Yes, especially between December and February. El Chalt\u00e9n has limited capacity, and several activities operate with small groups: guided treks are limited to 14 people, and adventure activities typically have even fewer spots. Booking in advance secures your place and allows you to plan your entire itinerary.<\/p>\n<h3>Is the entrance to the National Park included?<\/h3>\n<p>No. Entrance to Los Glaciares National Park is paid separately and should be arranged in advance through the official website of the National Parks Administration. We will explain the procedure when you book. Some activities do include entry to private reserves, such as the Los Huemules Ice Trek; this is detailed in each activity&#039;s information sheet.<\/p>\n<h3>What happens if the weather cancels my excursion?<\/h3>\n<p>In Patagonia, this is a common situation and is taken into account. When an activity is canceled due to weather or safety reasons, it is rescheduled depending on availability, or a refund is issued, according to the operator&#039;s policy. Specific conditions are detailed at the time of booking. Therefore, we recommend not leaving the most important excursion for the last day of your trip.<\/p>\n<h3>What do I take to the trails?<\/h3>\n<p>Hiking boots with good soles, layered clothing, a waterproof and windproof jacket, a hat and gloves even in summer, sunscreen and sunglasses, and enough water and food for the whole day. The wind is a constant factor and temperatures vary considerably between the town and the higher viewpoints.<\/p>\n<h2>Do you have any further questions?<\/h2>\n<p>Write to us and we&#039;ll help you create an itinerary based on the number of days you have, your fitness level, and the time of year. You can also check out our guide to <a href=\"\/en\/what-to-do-in-el-chalten\/\">What to do in El Chalt\u00e9n<\/a> or the <a href=\"\/en\/excursions-in-el-chalten\/\">complete catalog of excursions<\/a>.<\/p>","protected":false},"excerpt":{"rendered":"<p>Preguntas frecuentes sobre El Chalt\u00e9n Todo lo que conviene saber antes de viajar a la capital nacional del trekking: cu\u00e1ndo ir, cu\u00e1ntos d\u00edas quedarse, qu\u00e9 senderos elegir seg\u00fan tu estado f\u00edsico y c\u00f3mo funcionan las reservas. Planificar el viaje \u00bfCu\u00e1l es la mejor \u00e9poca para viajar a El Chalt\u00e9n? La temporada de excursiones va de [&hellip;]<\/p>\n","protected":false},"author":10,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"folder":[],"class_list":["post-65294","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Preguntas frecuentes sobre El Chalt\u00e9n | Chalt\u00e9n Tours<\/title>\n<meta name=\"description\" content=\"Cu\u00e1ndo viajar, cu\u00e1ntos d\u00edas quedarse, c\u00f3mo llegar y qu\u00e9 excursi\u00f3n elegir. 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